Legal notice

We take complaints seriously because every concern is an opportunity for us to do better. Here's how you can reach us and what to expect:

 

Step 1: Contact Our Customer Support

Reach out to us first. We try to resolve most issues within 48–72 business hours.

•        Email: [SAURAVPANKAJ@VRITIKAVOGUE.ORG]

•        Phone/WhatsApp: [+91-7204262424] (Mon–Sat, 10 AM – 6 PM IST)

 

Step 2: Grievance Officer

As required under the Consumer Protection (E-Commerce) Rules, 2020, we have a designated Grievance Officer to address unresolved complaints:

 

Step 3: Consumer Forum

If you feel your complaint has not been resolved satisfactorily, you have the right to approach the appropriate Consumer Disputes Redressal Forum under the Consumer Protection Act, 2019. You can also file a complaint on the National Consumer Helpline at 1800-11-4000 or via consumerhelpline.gov.in.